If you ask yourself, “How to cancel OnStar?”, you are not alone. Whether you no longer need vehicle tracking services, are trying to cut down on expenses, or have found an alternative, canceling OnStar is a smart move when the service no longer serves you. In this article, we’ll walk you through the exact steps to cancel OnStar – online, through your car, or over the phone – while avoiding hidden charges and preserving your privacy.
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How to Cancel OnStar Online via the MyChevrolet App

One of the most convenient ways to cancel OnStar is through the MyChevrolet app. Here’s how:
- Open the MyChevrolet or MyGMC app.
- Log in using your GM account credentials.
- Tap the menu icon (☰) and go to “Plans & Services.”
- Scroll down to find and click “Cancel your OnStar or Chevrolet Connected Services.”
- Follow the on-screen prompts to complete the cancellation.
🔗 If you’ve ever canceled a service like Credit Genie, the process is quite similar – simple, but only if you know where to look.
Note: Not all OnStar plans are eligible for online cancellation. If you don’t see the cancel button, you’ll need to use one of the alternate methods below.
How to Cancel OnStar by Phone
If you prefer speaking with a representative, call OnStar customer service at 1-888-466-7827 (1-888-4ONSTAR).
Here’s what to do:
- Call from your registered phone number.
- Ask to cancel your subscription.
- Be ready to verify your account info or vehicle VIN.
- Request a cancellation confirmation via email or SMS.
According to Chevrolet’s official support page, you can also push the blue OnStar button in your car to connect directly to an Advisor.
Cancelling OnStar via the Blue Button

In-vehicle cancellation is quick and effective. Simply:
- Sit in your vehicle and press the blue OnStar button.
- When connected to an Advisor, request to cancel your plan.
- Provide any necessary verification.
- Ask for confirmation once the cancellation is complete.
This is especially useful if you have a Guardian plan or trial subscription attached to your vehicle’s original purchase.
How to Disable OnStar Permanently (Optional Step)
Want to take it a step further and completely disable OnStar’s tracking capabilities?
Here are your options:
- Request full deactivation from an OnStar Advisor when canceling.
- Physically disconnect the OnStar module or remove the fuse, though we recommend having a technician do this.
- Disable data sharing and location services within the OnStar app settings.
Many privacy-focused users prefer to disable OnStar fully after cancellation to ensure no background tracking remains active.
What Happens After Cancelling OnStar?
Once your OnStar subscription is canceled:
- You’ll retain services until the end of your billing cycle.
- Emergency assistance and tracking will be disabled.
- You can reactivate the service anytime via the app, phone, or blue button.
Curious about canceling other services? You may also want to learn how to delete NaughtyDate account for a clutter-free online presence.
Frequently Asked Questions (FAQs)
1. How do I cancel my OnStar subscription without calling?
You can cancel OnStar using the MyChevrolet app by navigating to Plans & Services and clicking Cancel your OnStar or Chevrolet Connected Services. However, this option is not available for all plans.
2. Is there a cancellation fee for OnStar?
No, OnStar does not charge a cancellation fee. However, you will continue receiving services until the end of your billing period.
3. What number do I call to cancel OnStar?
Call 1-888-466-7827 (1-888-4ONSTAR) to speak with a live Advisor and request cancellation.
4. Can I cancel OnStar through the OnStar Guardian app?
Yes, users with the Guardian app can manage or cancel their subscriptions through the app interface under Manage Plans.
5. Does canceling OnStar affect my vehicle features?
Yes. Once canceled, services such as automatic crash response, emergency assistance, and remote unlock will no longer function.
6. How do I disable OnStar tracking?
To disable OnStar tracking, ask for complete deactivation during cancellation or consult a technician to remove the hardware module from your vehicle.
Final Thoughts on How to Cancel OnStar
Now that you know how to cancel OnStar, you’re fully equipped to take control of your subscription. Whether you go through the app, the blue button, or call customer support, the process is straightforward when you follow the right steps.
Remember to confirm your cancellation and monitor your next billing statement to ensure no additional charges occur. And if you’re managing multiple online services, feel free to check out more step-by-step guides at DeleteMaster for hassle-free account management.