How to Delete Klarna Account? – 6 Easy Steps

Introduction

Though Klarna is one of the popular online shopping services, offering effective ways to make purchases and manage payments, still you may want to delete your Klarna account for some reasons. In this article, we will guide you on how to delete Klarna account easily, and important things to take care of before deleting your account including most FAQs.

Klarna Account Deletion Overview

Before we delve into the steps of deleting your Klarna account, let’s have a look at the ways of deletion, deletion difficulty level, and customer support contact details.

What is Klarna?

Klarna is a leading online payment service platform founded in Sweden that allows users to make purchases and pay later in instalments. It offers flexibility to customers to buy now and pay later options without the need for a credit card.

Klarna partners with a wide range of online retailers, making it a popular choice among shoppers also.

Why Should You Delete Your Klarna Account?

There may be several reasons why you may want to delete your Klarna account. Some of the common reasons are:

1. Planning to Switch: If you are planning to switch to any other platform or prefer any alternative service, then you may want to delete your Klarna account.
2. Privacy and Data Security: If you are concerned about your personal data stored in the platform and security, then deleting your Klarna account can be a safe choice.
3. Reduce Online Presence: When you are managing multiple accounts which become overwhelming, deleting your account can help to reduce your online presence.

Important Things You Should Know Before Deleting Your Klarna Account

Before proceeding to delete your Klarna account, there are a few important things you can consider:

1. Active Subscription or Membership: If you have any active subscriptions or memberships in your account, be sure that you have cancelled them before proceeding to delete your account to avoid any charges in future.
2. Outstanding Payments or Refunds: Make sure to pay any outstanding amount or complete any pending refunds before deleting your account to avoid any complications in future.
3. Data Backup: Deleting your account will remove all of your account information including the transaction history. So it is advisable to backup your any important information before [proceeding to delete your account.

Here we have provided only 3 things you can consider before deleting your account, whereas you can follow our tutorial  “16 Important Things to Know Before Deleting Your Account” to check other important things also.

How to Delete Your Klarna Account?

As per the information available on the official Klarna website, there is no direct option available for users to delete their account whereas to delete your account, you need to contact customer service via live chat or call. Let’s go through step-by-step each method.

How to Delete Klarna Account via Live Chat Using App?

To delete your Klarna account via live chat using the app, follow the below steps:

Step 1: Open Klarna App

First, open the Klarna app on your mobile device, you will be navigated to the home page.

Step 2: Tap on Profile Icon

On the home screen, tap on the Profile Icon available in the bottom right corner of the screen, you will be navigated to your profile section.

Step 3: Go to Customer Service

Tap on the Customer Service option available in your profile section, you will be navigated to the Customer Service screen.

Step 4: Tap on the Start chat button

On the Customer Service screen, scroll down to the bottom of the screen and tap on the Start chat button.

Step 5: Request for Account Deletion

Once the live chat option will be opened, type your request “I want to permanently delete my account.” for account deletion and send it.

Step 6: Follow Instructions and Confirm Account Deletion

Once the customer support agent will be connected, follow the instructions provided by the agent and confirm your account deletion request.

Once they will process your request and completed your account deletion process, they will provide the confirmation.

If you need detailed information, you can also follow the below video:

How to Delete Klarna Account via Live Chat Using Website?

Deleting your account via live chat using a website just similar to the previous method however, the options available on the website may vary.

To delete your Klarna account via live chat using the website, follow the below steps:

1. Open the Klarna official website and log in.
2. Choose your country and language. example: United States | English
3. Tap on the Help> Customer support available on the navigation bar.
4. Scroll down to the bottom of the Support page.
5. Tap on Chat with Us button.
6. Type your message as “I want to permanently delete my account.” and send it.
7. Once connected with the customer support agent, request them for account deletion.
8. Follow the instructions to process your account deletion request.
9. Once they will complete the process, they will confirm your account deletion.

How to Delete Klarna Account via Call?

To delete your Klarna account via call, follow these steps:

1. Dial Klarna’s customer support number at 844-552-7621.
2. Once you will be get connected with the customer support representative, let them know that you want to delete your Klarna account with your reason.
3. They will verify your identity and may ask for more information including your username, registered email address and other details if required.
4. After successful verification, they will process your account deletion request and will confirm with you once it will be completed.

How to Delete Klarna Account via Email?

To delete your Klarna account via email follow the below steps:

1. Compose a new email to customerservice@klarna.com.
2. Keep the subject as “Request for Klarna Account Deletion“.
3. In the body, mention your account deletion request including your reason, username, and email address.
4. Send the email and wait for a response from the Klarna customer support team.

You may also refer to our guide “How to write a proper Email to delete your account easily?“ to write an effective email to process your request quickly.

Conclusion

Hopefully, by following this article “How to delete Klarna account?“, you can delete your account successfully.

Though there is no direct option for users to delete their accounts whereas users can request customer support to delete their accounts easily via live chat, call or email. Before proceeding to delete your account, be sure to cancel your active subscription, settle down any outstanding payments, and back up your important data.

Frequently Asked Questions (FAQs)

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References

• Klarna Customer Service: [https://www.klarna.com/us/customer-service/how-do-i-close-my-klarna-account/]
• Pissed Consumer: [https://klarna.pissedconsumer.com/customer-service.html]