Introduction
Course Hero is one of the popular learning platforms that provide various courses, materials, resources and educational content. However, you may want to delete your Course Hero account because of any reason.
In this article, we will guide you step-by-step on How to delete Course Hero account, multiple ways, and why should you do so including some of the most frequently asked questions.
Course Hero Account Deletion Overview
Deleting your Course Hero account can be the next-stop solution to get rid of any issues with your account. However let’s take a look into the no of ways, deletion difficulty and contact information of the Course Hero customer support team.
Company | Course Hero |
Deletion Difficulty Level | Easy |
Ways of Deletion | 4 |
Customer Care Availability | Yes (Email: tutor-support@coursehero.com, Call: 1-888-634-9397) |
Table of Contents
What is Course Hero?
Course Hero is one of the popular learning platforms based in America that provide various courses, materials, resources and educational content including textbooks, and practice exams.
Course Hero supports students with a wide range of resources to excel in their learning journey, including practice problems, study guides, and textbook solutions.
Why Should You Delete Your Course Hero Account?
Though the Course Hero platform can be a valuable resource provider for students, there may be such circumstances where you may want to delete your account. Here we have mentioned some of the reasons:
- No Longer Need: If you have completed your studies or are unable to find any helpful course as per your need, then you may want to delete your account to maintain a clutter-free online presence.
- Privacy Concerns: If you have concerned about your personal information or academic data being stored on the platform, then deleting your account can be a safe choice.
- Alternative Platform: If you are planning to switch to a different platform, then you may want to delete your current Course Hero account.
Important Things You Should Know Before Deleting Your Course Hero Account
Before proceeding with the deletion process, there are a few essential points you should keep in mind:
- Data Backup: Once you will delete your account, your complete account details including your study materials, purchase history and completed courses will be removed permanently. So before proceeding to delete your account, you should back up your important information.
- Subscription Cancellation: If you have any active subscription or membership with Course Hero, make sure to cancel your subscription or membership before deleting your account.
- Payment refunds: Course Hero’s refund policy may vary based on your subscription type and usage. You should review their refund policy or contact customer support for further assistance.
Here we have mentioned only 3 crucial points you should check before deleting your account, whereas you can check our article “16 Important Things to Know Before Deleting Your Account” to know the other things as well.
How to Delete Course Hero Account?
Course Hero offers multiple methods to delete your account, including using the website, the mobile app, via call, email, or live chat. Here we have given the step-by-step guide for each method:
1. How to Delete Course Hero Account Using the Website
To delete your Course Hero account using the website, follow the below steps:
Step 1: Open Course Hero Website and Login
First, open the Course Hero official website and click on the Login button to log in to your Course Hero account. You will be navigated to the home page.
Step 2: Navigate to the Profile section
Tap on your profile icon available on the top right corner of the page, and a dropdown with all profile options will be displayed.
Step 3: Tap on the Settings option
On the menu section, tap on the Settings option, you will be navigated to the Account Settings page.
Step 4: Tap on the Delete Account button
On the Account Settings page, scroll down to the My Account section and click on the Delete Account button.
Step 5: Confirm account deletion
On the Delete account popup, tap on the Delete account button to confirm your account deletion.
Once you will confirm, you will be logged out from Course Hero and will be navigated to the home page.
By deleting your account, you will not be able to access any service of Course Hero and as well as you will not be able to use the same email ID in future.
2. How to Delete Course Hero Account Using the App
Deleting your Course Hero account cannot be done through the app. The app does not provide any means or options to delete your account.
However, you can delete your account by utilizing the Course Hero website, sending an email, or contacting them via phone call.
3. How to Delete Course Hero Account via Email
To delete your Course Hero account via email follow the below steps:
- Compose a new email to tutor-support@coursehero.com.
- Keep the subject as “Request for Course Hero Account Deletion“.
- In the body, mention your correct reason for why you want to delete your account including your username, and email address.
- Send the email and wait for a response from the Course Hero support team. They will guide you through the account deletion process and may also need more information or verification if required.
If you need references on how to write an effective email to process your request quickly, then you can visit our step-by-step guide on “How to write a proper Email to delete your account easily?“.
4. How to Delete Course Hero Account via Call
To delete your Course Hero account via call, follow these steps:
- Dial Course Hero’s customer support number at 1-888-634-9397.
- Once you will be get connected with the customer support representative, let them know that you want to delete your account including your reason.
- The representative will verify your identity and they may need some more information including your username, registered email address and other details if required.
- After verification, they will process your account deletion request and will inform you once it will be completed.
Conclusion
Hopefully, by following this article “How to delete Course Hero account?”, you can be able to delete your account successfully.
However deleting your Course Hero account is a straightforward process that can be done through the website, call, or email. Before proceeding to delete your account you need to back up any important data and cancel any active subscriptions.
FAQs
Will deleting my account remove all my uploaded study materials?
Yes, deleting your Course Hero account will result in the removal of any study materials or documents you have uploaded to the platform.
Will deleting my Course Hero account delete my personal information from their database?
Deleting your Course Hero account will remove your personal information from their active databases. However, Course Hero may retain certain data in compliance with their privacy policy or legal requirements.
What should I do if I encounter any issues while trying to delete my Course Hero account?
If you experience any difficulties or encounter errors during the account deletion process, you may reach out to Course Hero’s customer support. They will be able to assist you and provide guidance to resolve any issues.
Can I transfer my Course Hero account to someone else before deleting it?
Course Hero does not currently offer an account transfer feature. If you wish to transfer any study materials or resources, it’s recommended to do so manually before deleting your account.
Are there any alternatives to deleting my Course Hero account if I no longer need it temporarily?
If you don’t require your Course Hero account temporarily, you can consider deactivating it instead of deleting it. Deactivation allows you to put your account on hold and reactivate it later without losing any data or contributions.
Can I delete my Course Hero account if I signed up using a social media account?
Yes, you can delete your Course Hero account, even if you initially signed up using a social media account. The deletion process remains the same, regardless of the method used for registration.
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References
- Course Hero website: www.coursehero.com
- Course Hero Help Center: support.coursehero.com